Interim Executive Model

Our value proposition and key differentiation point is that we own the complete lifecycle of your transformation - from ideation to implementation. We do this by taking on an interim CxO role, ensuring our fee-at-risk model only rewards us if your enterprise meets certain agreed upon financial metrics. Simply, we win only when you win. To that point, we have extensive experience in holding all the key CxO titles, including CEO, COO, CFO, CIO, CMO, and CHRO roles. In its simplest form, our process consists of three core steps, specifically: (1) identification and diagnostic stage, (2) ideation and creation of the transformation roadmap, and (3) implementation across the organization. We believe that to be successful, companies need not only a well-defined recommendation and strategic PowerPoint presentation, but also a tactical, boots on the ground executive, leading the transformation to ensure the right levers are implemented.

To begin, when taking on an interim CxO role we typically stay on for 6-12+ months to ensure sustainable and profitable change. Secondly, we implement highly sophisticated and creative contingency fee arrangements in which a majority of our fee structure is based on us ensuring the transformation meets agreed upon KPI's. Simply, we are truly embedded and incentivized to not only identify and create an impactful solution but to also drive lasting change for your company and its shareholders. Thirdly, because we’ve seen the first 100 days many times, you’ll have a highly seasoned expert leading your transformation and helping you avoid the common pitfalls so many enterprises experience along their growth journey. Finally, we leverage our comprehensive, proprietary toolkit of over 50 trademarked transformation platforms, tools, and frameworks that we know “gets the job done,” ensuring significant and sustainable profitable growth.

The main reason we offer such a fee-at-risk interim CxO model is that companies face increasing pressures to keep pace with the rising expectations of customers and shareholders. Unfortunately, many organizations are failing to keep up with these rising expectations and are thus witnessing stagnant or declining growth. This has created an ever-growing gap between top and bottom-quartile performers. Several key stats highlight this ever-growing corporate gap - gaps that we help clients overcome through our interim CxO model.

1. 74% of transformation projects fail, leaving only 26% actually driving value

2. 85% of stagnant growth stems from internal problems not external, competitive, or market forces

3. 70% of employees are not engaged with their work, with almost 20% destroying value and 50% not creating any value day in and day out

4. 93% of companies do not exceed customer expectations, limiting customer loyalty, advocacy, referrals, and overall lifetime value

5. 50% of the S&P 500 will be out of business over the next decade as compared to 1965 where the average tenure of companies on the S&P 500 was 33 years

Our process ensures you avoid these aforementioned pain points and instead, experience sustainable, profitable growth. By aligning incentives, we unlock results and ensure positive change is firmly embedded in your culture. Simply, when we leave you keep achieving best-in-class post-transformation results. This transpires because we’ve embedded a winning “transformation always on mindset” that allows you to predict instead of react, innovate instead of replicate, and disrupt instead of being disrupted upon.

Transformation Frameworks

Our profit unlocking transformations are based on our proprietary frameworks which cover the most pressing, top-of-mind challenges matrix driven enterprises face in today's digitally evolved landscape. Our expertise covers digital at scale transformations, customer experience, sales force effectiveness, organizational health (including culture, change management, and employee engagement), growth strategy, M&A, and decision-making turnarounds. See below for a high level overview of the frameworks we leverage in unlocking profitable and sustainable growth for our clients.

Client Results

PNI’s proprietary tools and training allow our clients to quickly achieve significant and sustainable top and bottom-line growth. We help clients increase revenues by 22 to 43 percent, reduce costs by 17 to 36 percent, improve margins by up to 2x, and improve shareholder returns by up to 43 percent. A sampling of our client results can be seen below (scroll through and click to enlarge).

Our digital transformation engagements drive significant growth, innovation, and organizational success ensuring distinctive (1) employee empowerment, (2) product differentiation & (3) customer experience

Our organizational health, culture, and employee engagement transformations drive ownership, enterprise adoption rate, sustainability, and significant revenue and profit growth, including up to 4X ROI

Our customer experience work ensures top customer engagement/loyalty, top quartile net promoter scores, and a pain-point free customer journey, equating to revenue increases by 12% and greater

Our sales transformations includes key negotiation and behavioral science levers, allowing our clients to experience revenue improvements of 12 to 33 percent and margin increases from 6 to 17 percent

Our decision-making and strategy turnarounds mitigate stagnant growth, resulting in 8 to 15 percent improvement in ROI and ~29 percent increase in the likelihood of exceeding targeted returns

Our M&A and PE engagements optimize purchase price while ensuring target synergies are fully reached or exceeded, resulting in 28 to 77 percent higher RTSR and ~37 percent increase in deal closings

We help clients unlock key account value while improving the customer journey via elimination of negotiation pain points, enabling 11 to 17 percent revenue growth and 8 to 15 percent margin increase

Our operations, procurement, and supply chain transformations help clients achieve sustainable cost savings from 16 to 63 percent typically followed by additional cost savings of 2 to 4 percent annually

Read how to unlock value within your company by leveraging our extensive experience in leading global business transformations coupled with our vast portfolio of trademarked IP